What Clients Say

Below are actual letters, emails, and notes from clients we have served. The success of any legal matter depends on the unique circumstances of each case: we cannot guarantee particular results for future clients based on successes we have achieved in past legal matters.

“Ashlie – I want to thank you for all the hard work and dedication you put into this case. I could not have found a better attorney to represent me. You and your group are excellent. Thanks again.”
– Orthopeic Surgeon whose case was dismissed following a favorable Opinion from the Medical Review Panel
“Thank you Jim for your dedication to seeing this through. Right from the beginning, you made what would have been a very stressful situation something to give less of my thoughts. It was great working with you.”
– M.D. after Medical Review Panel unanimously found in favor of the defendants.
“Carol, Thank You! Fervently! I truly appreciate all you’ve done. It is so very pleasing to have this concluded.”
– R.N. who was very happy to be voluntarily dismissed from a case
“Carol, YOU ARE THE BEST! I ALWAYS HAVE CONFIDENCE WHEN YOU ARE MY LAWYER!”
– M.D. client who was dismissed on summary judgment
“Carol, I don’t have language to tell you how grateful I am to you for EVERYTHING you’ve done for me. I’m truly lucky to have met you.”
– LPN client who was dismissed on summary judgment
“Jim, please accept this incredibly late showing of our appreciation for your diligent work on the ABC matter, as well as your cost-effective resolution of the XYZ matter. You have set the standard for the rest of our outside counsel.”
– Corporate medical provider who received a defense verdict at trial
“Carol, please accept this incredibly late showing of our appreciation for your diligent work on the ABC matter. You were able to achieve a successful resolution in a case our former counsel had insisted was unwinnable. We look forward to a long partnership with you.”
– Corporate medical provider who received a defense verdict at trial
“Miss Dillon, most grateful I am for your representation of me. One, as a physician I always strive to do the best; results not always predictable! However, it is good to have a win for the home team. Thank you so much.”
– M.D. who was dismissed on summary judgment
“Jeb and Carol were amazing and really hammered home some excellent information.”
– Attendee at a presentation given by Carol Dillon and Jeb Crandall
“These two speakers were excellent and shared great information and examples with the participants in the session.”
– Attendee at a presentation given by Carol Dillon and Jeb Crandall
“Carol, I am grateful for your patience, advice, and concern.”
– M.D. who was voluntarily dismissed
“Richard, just wanted to let you know that after the case settled, I got a note back from them saying the client was raving about both you and I and how she thought you did a great job. Folks are thrilled with the teamwork and how this case was handled.”
– Claim representative after favorable settlement four days into a jury trial
“Richard, this is indeed good news. I would like to thank you for all you have done for me.”
– M.D. who was dismissed on summary judgment
“Thank you Richard for all of your great help on this matter and every other matter. We are very fortunate to have you as part of our team.”
– In-house counsel whose case was settled for less than $5,000
“Richard, thank you for your encouragement, positivity and self-confidence and the time you spent helping me get ready to testify.”
– Physical therapist who was required to testify at trial the day before her wedding
“Oh my goodness, congratulations! I very much remember that case and it was a horrible one with significant risk for everyone involved. You guys are truly the best. You fight so hard for your clients, and you really care. There is a lot of talent out there, but your compassion for the healthcare providers is what sets you apart. Great job and congratulations on winning a big battle!”
– General Counsel after receiving favorable decisions from the Medical Review Panel, Court of Appeals, and Indiana Supreme Court
“We made a very wise decision switching to your firm. We needed your expertise and I’m truly thankful for you and your team; I would like to thank all of you for your hard work and the persistence it took for this complicated case. This has been a long eight years, but I had full confidence in all of you, and I am very appreciative and grateful.”
– General Counsel after receiving favorable decisions from the Medical Review Panel, Court of Appeals, and Indiana Supreme Court

The following are comments from healthcare professionals who attended a risk management seminar Carol Dillon presented virtually in October 2020.

“Carol was excellent to listen to and had so many great pieces of advice, as an NP, to avoid – improve – and work on while working as a health care provider in corrections. Ms. Dillon communicated the tips and charting to reduce risk very effectively – I will be speaking with my staff to reiterate this message.”
“Excellent presenter and presentation.”
“Thank you for alleviating my anxiety related to litigation. A session from day 1 set it into overdrive and you were able to reel it back in.”
“Very educational & interesting session, took a lot away from it!”
“Best presentation of the day.”
“Initially, I was not going to attend because the subject matter always causes me a bit of anxiety but I did attend and found it very educative and not anxiety producing at all. Thank you.”